"I have to ask these questions, so I do apologise if they sound irrelevant to you." It's 9.30 in the morning, and I'm trying to direct a call to a department I do not work in, don't understand and cannot access since the lift broke sometime in September. The caller laughs, or exhales sharply, or something. No response can ease the feeling of deep incompetence, which for some reason hangs over me whether I am employed or not. I dial an extension, picked from a colour-code sheet, and clear the call. At this point I relax, I know this because my right arm is no longer in the moro position, hand subconciously clawing at my ear
Two months in, I am suprised by the ways this job manages to confuse me. Visitors Pass Politics, for example. All visitors must be issued with passes; if there is a fire, and they perish in the inferno, their name must at least be in the book to confirm this fact. And yet, the ettiquette elludes me. Some visitors will accept their pass automatically, they love meetings, they are experts at meetings. Then there's the haters, the ones who, when presented with a pass, will look at me like I presented them with bird shit to wear on their lapel. These people are too important for lamenated pieces of paper.
The phone is too loud and the intercom isn't loud enough. Some outsiders don't use the intercom, they think the door is automatic, they think the organistion has the same entry policy as a Tesco Metro.
Fleetingly in my working day, I think things could be different in a better economic climate, or if I hadn't spent my undergraduate degree crying and eating doughnuts. But only fleetingly, because work is good, it focuses the mind. Focus on parking space allocation is still focus.
I belong to a section of the population that seems only ever to go Back To Work. Disabled people never emerge fresh faced into the job market, or take early retirement to convert a barn in the Lake District. No, they go Back, I personally was urged Back to Work when I was in sixth form seeking my first saturday job. Without my current role, I would hear the same mantra ringing in my ears, and that would more irritating than a broken intercom.